Dashboard / live metrics

Ops Overview

Operations overview with scope selector, live metrics, filters, alerts, saved views, and refresh timestamp.

SLA

96.8%, up 1.2% vs yesterday. Updated 42 seconds ago.

Open exceptions

42 open, 11 need owner. High-priority filter saved.

Staffing gaps

7 gaps, 3 inside next 2 hours, Northeast scope.

Alerts

Warehouse sync delayed 4 min; 3 high-priority shifts lack backup.